Sales and Customer Service Training:
Equipping salespeople with the knowledge and skills to provide exceptional service to affluent clientele
Training on luxury car features, benefits, and the competitive landscape.
Strategies for building rapport, handling objections, and closing deals.
Customer Relationship Management (CRM):
Implementing a CRM system to track customer interactions, preferences, and buying journeys.
Developing personalized marketing campaigns to nurture leads and build long-term relationships.
Our services
HR Expertise
To understand the complexities of HR in the automotive industry, including regulations around commission structures, managing diverse departments, and high-pressure sales environments
Recruitment and Onboarding
To help dealerships develop effective recruitment strategies to attract top talent, streamline the onboarding process for new hires, and ensure they're equipped for success.
They develop customized training programs for all dealership departments, from sales and service to finance and management. This can include product knowledge training, customer service skill
Training and Development
Data Analytics and Reporting
KPI Expertise: They can help identify the most relevant KPIs for dealerships, such as new car sales, used car sales, service revenue, customer satisfaction scores, and marketing campaign effectiveness.
Data Analysis: They can help dealerships collect, organize, and analyze data from various sources, including sales figures, customer relationship management (CRM) systems, marketing campaigns, and service department records.
Lead Generation Benefits
Actionable Insights: They don't just provide data, they translate it into actionable insights. This means helping dealerships understand what the data is telling them, identify areas for improvement, and develop data-driven strategies to achieve their goals.
Benefits of a Monthly Fee Structure
Predictable Costs: Dealerships know exactly how much they'll be spending on consultancy services each month.
Long-Term Partnership: Encourages an ongoing relationship between the consultancy and dealership, fostering trust and better understanding of dealership needs.
Scalability: Dealerships can adjust their service level up or down based on their evolving needs and budget.